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Aetna
CPP ends 12/31/2025, BHAP begins 01/01/2025. View for more important info.
Provider Education Bulletin - Summer 2025
View the bulletin for important updates related to COB, avoiding denials and reviewing EOB statements on Availity.
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Blue Cross Blue Shield
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Carolina Behavioral Health Alliance
Atrium-Wake Forest Baptist begins charging copay for telehealth
Report as of 06/17/2025
We received information today that Atrium-Wake Forest Baptist benefits began processing telehealth services using the same regular co-pays/co-insurance as an in-person behavioral health visit. This is a change from their prior benefits where the co-pay was waived.
We have also been assured that claims that were already processed without a co-pay will NOT be reprocessed to include the co-pay. Claims for dates of service in 2025 that have not yet been processed will be adjudicated minus the co-pay.
Thanks,
Jay
Jay Hale, LCMHC
President
Carolina Behavioral Health Alliance, LLC
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Cigna/Evernorth
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Medcost
MedCost Has Been Acquired by Health Plans, Inc.
You can also read more here on Medcosts website.